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Our services

Dispute resolution for everyday conflict

The Centre supports people and organisations across six areas of dispute. Each page explains the kinds of disagreement we see, how ADR may help, its limits, and how to prepare.

Dispute areas

  • Business and Investment Disputes

    Disagreements between partners, shareholders, investors, suppliers and customers, handled in a way that protects commercial confidentiality and working relationships.

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  • Land and Property Disputes

    Boundary, ownership, family land and development disputes, approached carefully because land rights in Ghana often raise legal and customary questions that need proper verification.

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  • Family and Marital Disputes

    Separation arrangements, arrangements for children, family property and inheritance disagreements, handled with discretion and close attention to safety and children's wellbeing.

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  • Chieftaincy and Traditional Disputes

    Support through dialogue for families, communities and traditional institutions, working alongside, never in place of, the customary and statutory bodies that determine chieftaincy matters.

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  • Church and Organisational Disputes

    Leadership, governance, property and membership disagreements in churches, religious bodies, associations and other community organisations.

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  • Debt and Rent Disputes

    Unpaid debts, repayment arrangements and disagreements between landlords and tenants, with a focus on practical, affordable agreements both sides can keep.

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Your situation not listed? Disputes do not always fit neatly into a category. Tell us about it and we will let you know whether ADR could help.

How disputes are resolved

Three processes, chosen to fit the dispute

Which process is appropriate depends on the people involved, the relationship and who should decide the outcome. Customary arbitration, recognised under Ghana's ADR Act, may also be relevant in some matters.
Comparison of negotiation, mediation and arbitration
 NegotiationMediationArbitration
What happensThe parties talk directly, or through representatives, to reach their own agreement. A neutral can help structure the discussion.A neutral mediator helps the parties communicate, understand the issues and explore options. The mediator does not take sides or impose a solution.The parties agree to let a neutral arbitrator hear both sides and decide the dispute. It is only available where the parties have agreed to it.
Who decides?The parties themselvesThe parties, with a mediator's helpA neutral arbitrator
How formal?Informal and flexibleStructured but flexibleMore formal, with evidence and submissions
Typical outcomeAn agreement, if one is reachedA written settlement agreement, if one is reachedAn award, usually binding on the parties

Next step

Talk to us about your dispute

Tell us what is happening in your own words. We will explain the options available and whether ADR is likely to help. Sending an enquiry does not commit you to anything.

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